- #ASUS BATTERY HEALTH CHARGING WINDOWS 8 HOW TO#
- #ASUS BATTERY HEALTH CHARGING WINDOWS 8 DRIVERS#
- #ASUS BATTERY HEALTH CHARGING WINDOWS 8 FULL#
- #ASUS BATTERY HEALTH CHARGING WINDOWS 8 SOFTWARE#
I'm just trying to figure out if it's worth the hassle of sending it in and losing my work machine for a week or more if it's just a battery issue and nothing else is affected. As long as this doesn't hurt anything internal, is it ok to keep using the laptop as is? Or would it be better to send it in and have Asus replace the battery (it's under warranty)? Now, this leads me to a question (for JustinThyme).does running on only 7 cells instead of 8 make any difference other than the obviously shorter battery life, my charging LED light always staying orange, and the Win battery meter always saying it's still charging even when it's not? I use my laptop mostly plugged in, never moving it from my work space. Weird that a handful of us had it happen on the same model at about the same time.quite a big coincidence. So, it does indeed seem like it's a dead cell. That 12.5% then subtracted from the 100% equals 87.5%.the amount my battery stops charging at. I have no idea how charge distribution within the cells is done, but if it's distributed equally, then 100% divided among 8 cells is 12.5%.
These are the stats as of right now (after leaving the ac plugged in all day): I downloaded a battery app from the Win store today, so I can see exactly how much is charged and what the usage is. Both days, the battery will get up to about 88% but no higher. So, for the past two days, I've not messed with the battery.just used my laptop as I normally would. Working / gaming PC, and it would be a mess If i had to send it. I will try the solutions the IT ASUS Technician gave me, hope it fixes it, and if it does, I will notify you.
#ASUS BATTERY HEALTH CHARGING WINDOWS 8 DRIVERS#
I also tried uninstalling the drivers and yesterday updated Windows but nothing changed. My battery can charge up to a range between 85% and 90%, and if I plug it back it goes up each time by 1%, with a maximum charge Makes me think it could be a bug on the computer's software. I am glad I am not the only one with the same issue, its been already three of us with the exact same problem already, and also It's under warranty, so if I have to I will, but I'd prefer not to have to if it can be helped. I really don't want to have to send my laptop in as it's my work machine. Was wondering if anyone has figured out the problem yet.
#ASUS BATTERY HEALTH CHARGING WINDOWS 8 SOFTWARE#
Seeing as how a few of us with the same model laptops are suddenly having this same issue at about the same time makes me think it's a software issue, but I'm not tech savvy in that way, so I don't know. And I've tried re-calibrating the battery by draining it and letting it re-charge. I've tried uninstalling the ACPI Control Method Battery a couple of times. And I noticed that if I unplug it for a min, then plug it back it, the percentage sometimes goes up by one.
#ASUS BATTERY HEALTH CHARGING WINDOWS 8 FULL#
My battery meter is currently stuck at 88% with 13 min left until full charge, but that level can and has varied anywhere from 85% to 90%.
#ASUS BATTERY HEALTH CHARGING WINDOWS 8 HOW TO#
I have been all over online trying to figure out what happened and how to fix it. I have an Asus G751JT that I've had since May 2015 (so less than a year) and it started having this same issue last weekend. P.D: So did you sent it to repair? Do you know how much will the battery replacement cost to you? Thanks in advance for the answer. I find it really frustrating since I have very few time with it. Honestly, I highly doubt this will work, but I will try both options and hope for the best. Make sure no LED is on.Ģ) Leave the laptop to rest during 24 hours without any power supply and remove battery if possible.ģ) Plug and charge the laptop for 3 hours.Ĥ) Unplug the laptop and verify if it worked. Thanks a lot for the information, I also sent a message to the ASUS tech support and they told me to do this steps:ġ) With the laptop unplugged, press the power button for 30 seconds. I did everything they said and had to send it to RMA today. In this situation, I would suggest you to send the notebook to our RMA department for further test and repairing. If no effort, I am afraid that the internal battery seems to be failed. If still, please get to the Control Panel -> Power Option -> Build the Power Plan -> Select the High Performance mode and try again.Īlso if convenient, please connect the AC Adapter to different power Outlets in your home or office for a further test. Then save and exit and then reboot the laptop. Press F2 as soon as you see ASUS logo to enter BIOS. Then please load BIOS default as follows. If the issue appears after you have installed some software or hardware, please uninstall or remove them and check if it is helpful. I understand you are meeting the battery issue with this product. My name is Carter and it is my pleasure to help you with your problem.
Thank you for contacting ASUS Customer Service. I have the same problem with my G751JT and after talking with asus support they told me this:
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